10 Things About Jumia you should know

Online shopping is one of the fallouts of the technology boom which changed all areas of living, including shopping. I am sure there is no one in Nigeria who has not heard the word Jumia. Some may not know exactly what the company does, but everyone at one time or the other
must have heard the word Jumia.

For the purpose of those who fall into this category. Jumia is an online marketplace in Africa for electronics, and fashion among other products. It operates in partnership with more than 50,000 local African companies and individuals. It is one of the fastest growing online shopping platforms in Africa and especially Nigeria.

Over the years, online stores have crafted a number of innovative services to simplify their operations and make shopping available to just about everyone. Having known what the company is about, now, we will talk facts about the Jumia company you should know about.

1. Orders Can Be Made By Email – Have you experienced network problems a few times? We all know that they do occur sometimes and when this happens, it becomes difficult to make orders on the Jumia network. Here, we offer a solution- just send a mail with your requested order to service@jumia.com.ng with information about your full name, delivery address and your phone number. With this, your order is placed.

2. Express Delivery – The Jumia company offers various and easy shipping methods which their customers can choose from. Depending on how fast you wish your product delivered, you have several preferences from the normal delivery timeline to the express delivery option where products are delivered on the same day order is sent.

jumia nigeria

3. Numerous Vendors on the Jumia Seller Centre – Some of the products you see are sold and fulfilled by merchants across Nigeria through the Jumia Global. And Jumia even has a formidable Quality Assurance team ensuring that every item undergoes quality control before going live on the website.

Jumia however does not control product prices as prices are determined by each vendor. Not many can afford to go abroad for shopping, but with Jumia Global orders can be made from gadgets to fashion from overseas using mobile phones or computers and debit cards. Jumia Global products can be identified by their badge. Before buying from a Jumia Global merchant, do check the reviews of the product on the product page as well and the merchant rating.

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4. Exclusive Partnerships with Foreign Brands – Jumia partners exclusively with foreign brands to fulfill some of its product range. This is to meet the customers’ need for quality as items are sourced directly from the manufacturers. Some of these brands include UK High-street fashion, New Look and Original Equipment Manufacturers (OEMs) such as Samsung, Apple, Lenovo, Innjoo and many other major brands.

5. You Can Shop via the Jumia App – Would you like to save data as you shop? Then download the Jumia App from the google store on your device. Shopping via the App is faster, easier and less data consuming. You can get exclusive deals, easier and faster shopping and amazing
discounts only on the Jumia App. Jumia will be introducing something unique feature which will be
coming up soon where you can browse free on the Jumia app for the next six months without data using the MTN SIM. Do you need further push to download the Jumia App?

6. Checks Products for Quality and Warranty – Most people are anxious about the quality of goods available at online stores which has dissuaded many from shopping online. However, Jumia has provided a solution via the Jumia Express; a value-added service where goods are warehoused and inspected from the suppliers before listing them.

Products that go through the Jumia Express Certification are tagged with the Jumia Express badge after it has been duly inspected and certified to be of good quality. Most of the products on the platform come with a warranty so potential shoppers need not worry about the quality, product durability and after-sales services.

7. Faster and Cost Effective Shipping – For those who live in Lagos, Jumia offers free shipping and to qualify, you must order products worth N10, 000 or more. However, this offer does not include heavy products and items. Also, returns are free and easy. Jumia stores items in its warehouse, so for the items that have been warehoused, goods are delivered faster. By taking over handling and shipping from its suppliers, the online store is poised to create a better customer experience for shoppers.

Also, Jumia promises next day shipping for orders from Lagos, 2 days delivery time for items ordered from Ibadan, Abuja, Port Harcourt, and Abeokuta, and 5 days for other Nigerian cities. Occasionally, it is possible to get your order same day in Lagos if you order before 11am.

8. A Physical Address Not Needed – Conventionally, when orders are made on online shopping platforms, a delivery address is needed to indicate where the items will be sent to. Multitudes still do not have any physical address making it almost impossible to shop online.

However, Jumia have built pickup stations where buyers can pick up their orders and this removes the necessity for a physical address when shopping online. For those who do not have a physical address, all they need do is make the order and select the pick-up-station option when checking out. Your order will be delivered to the pick-up center closest to you and you will receive a call to pick up your order once delivered.

See also: [Prices of UK Used Phones in Ikeja Computer Village]

9. Payment on Delivery – No Need for a Debit Card – There are still multitudes of unbanked who do not have a bank account and therefore does not have a debit card and subsequently cannot make online payments. Jumia gives shoppers the options to either pay online via their debit card or pay cash on delivery to make online shopping all inclusive.

10. Product Finance – Need a high end product but unable to pay the full price at once? With Jumia Flex, you can buy a product and pay in installments over a period of time. This initiative places the expensive items within the reach of more shoppers.

To shop on Jumia with discounts, follow this link

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